Training & Onboarding

We shorten your time to value and get you to your 'aha!' moment faster

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Your Goals are our Goals

Your Organisation Presents Unique Challenges - We Help You Get it Right

Our customer success approach is designed to provide quick and specialised assistance for how your team uses Sonrai. We value your time, so we are here to support you quickly. We will leverage our flexibility and specialisation across the team to align you with the best solution.

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Customer Training

With new software, it can be difficult to figure out where to start. Sonrai has been specifically designed to simplify complicated, difficult, or expensive engineering, data science, and bioinformatics tasks to empower healthcare organisations to make the most of their data with minimal required effort or expertise. Following onboarding with our experts, to ensure your growth doesn’t plateau, our team will always be available to support you.

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Technical Consulting

We are here to provide you with technical support on your journey of using Sonrai products. Our team covers a range of expertise including; data science, software engineering, project management, product development and process development. We save you time and resources - making sure you get it right first time.

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Our customers are unique & that's how we treat them

We strive to understand those differences and we pride ourselves on being flexible in how we solve your challenges.

Tell Us Your Challenges

"The Sonrai Analytics team were exceptionally helpful. Initially, we did not have a great amount of experience in big data analysis, and the Sonrai team helped to walk us through the platform options and training in a way that was simple to understand, yet professional."

Dr Paul Mullan
GenoMe Diagnostics

"We have paid for many services in 7 years of business but we have rarely had the investment in time that the team at Sonrai have shown."

Dr Catherine Maguire
Axis Bio

Resources

We have created resources on the use of our product, these are aimed at ensuring you have high-level information to hand for guidance on product use and to troubleshoot issues you may run into.

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Sonrai is an investment for your business to grow better. Let’s make sure you get the most out of it.

We can arrange quick hands-on demo's to walk you through what can be achieved with your data and product pipelines
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Integration Support

Sonrai can integrate X types of data at any scale - in seconds - but is your data ready for integration? What data do you currently hold, and in what format? Is it mostly structured or a mixture of structured and unstructured data? Our experts guide you through the process of making your data fit for integration.

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Software Engineering Support

Sonrai's expert software engineers work with your team to scope and engineer viable solutions to any compatability issues. Our team has significant experience in creating & utilising APIs or building custom solutions for a particular problem.

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No hard sales conversations
We Listen to your problems
We give you confidence to make your decision
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